[Urgent] Vendor Maintenance - Commercial, HIPAA, Private and GOV Cloud
Scheduled Maintenance Report for TrackVia
Completed
The scheduled maintenance has been completed.
Posted Sep 11, 2023 - 00:01 MDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 10, 2023 - 22:00 MDT
Scheduled
The scheduled maintenance will take place on Sunday, Sep 10th starting at 10:00PM MT and lasting for approximately 2 hours. During this maintenance window TrackVia's vendor resolve will an issue that has cause client connections to be rejected when using the table or forms editor. Customer accounts will not be placed in maintenance mode during this update but may experience periods where they are unable to make table definition changes.

For system performance reasons we recommend not creating or promoting sandboxes, executing table imports or syncing offline Android and iOS devices during this one hour window.

Should you have any questions or concerns, please reach out to TrackVia Support.
Posted Sep 08, 2023 - 11:17 MDT
This scheduled maintenance affected: Vendor Services (Pusher Channels WebSocket client API, Pusher Channels REST API).