Partial System Outage - Commercial, Private and Gov Cloud

Incident Report for TrackVia

Resolved

This incident has been resolved.
Posted Nov 08, 2022 - 10:31 MST

Monitoring

Our Vendor has restored normal operations but is still working to mitigate the underlying issue that caused the incident.
Posted Nov 08, 2022 - 09:28 MST

Update

We are continuing to work on a fix for this issue.
Posted Nov 08, 2022 - 08:48 MST

Identified

A TrackVia vendor is currently having issues preventing customers from making table changes. The vendor has identified the problem and is working towards a solution.
Posted Nov 08, 2022 - 08:46 MST
This incident affected: Application Services (Commercial Cloud, Private Cloud, HIPAA Cloud, Gov Cloud).
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