Commercial Environment - Chrome Browser

Incident Report for TrackVia

Update

This Issue has been resolved for HIPAA Customers

Posted Jul 09, 2026 - 08:55 MDT

Identified

We have identified an issue stemming from the latest version of Chrome that may prevent data from loading in grid views where the row height is manually set to 1 line.

Workaround: Update the row height setting from 1 line to Automatically adjust. This restores normal functionality.

We apologize for the inconvenience and will provide updates as more information becomes available.

Posted Jul 08, 2026 - 16:36 MDT

This incident affects: Application Services (Private Cloud, HIPAA Cloud, Gov Cloud).