Scheduled Maintenance - Private, HIPAA and GOV Cloud Database Upgrades

Scheduled Maintenance Report for TrackVia

Completed

The scheduled maintenance has been completed.
Posted Jul 06, 2023 - 21:21 MDT

Update

We are continuing to verify the maintenance items.
Posted Jul 06, 2023 - 21:12 MDT

Verifying

Verification is currently underway for the maintenance items.
Posted Jul 06, 2023 - 21:01 MDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 06, 2023 - 20:00 MDT

Scheduled

The scheduled maintenance will take place on Thursday, July 6th starting at 8:00PM MT and lasting for approximately 90 minutes. During this maintenance window TrackVia will upgrade databases to the latest and most secure software available. Customer accounts will not be placed in maintenance mode but may experience a 2-3 minute stall in the application.

For system performance reasons we recommend not creating or promoting sandboxes, executing table imports or syncing offline Android and iOS devices during this one hour window.

Should you have any questions or concerns, please reach out to TrackVia Support.
Posted Jun 14, 2023 - 17:11 MDT
This scheduled maintenance affected: Application Services (Private Cloud, HIPAA Cloud, Gov Cloud).