HIPAA cloud maintenance is taking a little longer than expected. Estimated completion is 9:20 PM MT.
Posted Nov 29, 2022 - 21:06 MST
Update
Maintenance for Gov cloud is complete. Maintenance for HIPAA Cloud is still in progress.
Posted Nov 29, 2022 - 20:41 MST
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Nov 29, 2022 - 20:24 MST
Update
Maintenance for Private cloud is complete. Maintenance for HIPAA and Gov Cloud is still in progress.
Posted Nov 29, 2022 - 20:24 MST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 29, 2022 - 20:01 MST
Scheduled
The scheduled maintenance will take place on Tuesday, November 29th starting at 8:00 PM MT and lasting for approximately 60 minutes. During this maintenance window, TrackVia will upgrade databases to the latest and most secure software available. Customer accounts will not be placed in maintenance but may experience a 2-3 minute stall in the application.
For system performance reasons we recommend not creating or promoting sandboxes, executing table imports or syncing offline Android and iOS devices during this one hour window.
Should you have any questions or concerns, please reach out to TrackVia Support
Posted Nov 03, 2022 - 14:02 MDT
This scheduled maintenance affected: Private Cloud, HIPAA Cloud, and Gov Cloud.