Scheduled Maintenance - HIPAA, Private and Gov Clouds
Scheduled Maintenance Report for TrackVia
Completed
The scheduled maintenance has been completed.
Posted Aug 13, 2024 - 21:14 MDT
Verifying
Verification is currently underway for the maintenance items.
Posted Aug 13, 2024 - 20:41 MDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 13, 2024 - 20:00 MDT
Update
We will be undergoing scheduled maintenance during this time.
Posted Jul 23, 2024 - 09:22 MDT
Scheduled
The scheduled maintenance will take place on Tuesday, August 13th starting at 8:00PM MT and lasting for approximately 2 hours. During this maintenance window TrackVia will upgrade databases to the latest and most secure software available. Customer accounts will not be placed in maintenance mode but may experience a 2-3 minute stall in the application. Note - OpenAPI may be affected and need to re-run after the maintenance window.

For system performance and reliability reasons, we recommend not creating or promoting any promotable sandboxes, attempting table imports or syncing offline Android and iOS devices during this time period.

Should you have any questions or concerns, please reach out to TrackVia Support.
Posted Jul 22, 2024 - 17:00 MDT
This scheduled maintenance affected: Integration Services (Open API, Workato Service, Web Forms Services) and Application Services (Private Cloud, HIPAA Cloud, Gov Cloud).