Scheduled Maintenance - HIPAA, Private and Gov Clouds
Scheduled Maintenance Report for TrackVia
The scheduled maintenance has been completed.
Posted Nov 20, 2023 - 21:17 MST
Verification is currently underway for the maintenance items.
Posted Nov 20, 2023 - 21:06 MST
Changes for the Private Cloud are complete
Posted Nov 20, 2023 - 20:54 MST
Changes for the Gov Cloud are complete
Posted Nov 20, 2023 - 20:47 MST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 20, 2023 - 20:00 MST
The scheduled maintenance will take place on Tuesday, November 20, starting at 8:00 PM MT and lasting for approximately 2 hours. During this maintenance window TrackVia will upgrade databases to the latest and most secure software available. Customer accounts will not be placed in maintenance mode but may experience a 2-3 minute stall in the application within this period.

For system performance and reliability reasons, we recommend not creating or promoting any promotable sandboxes, attempting table imports or syncing offline Android and iOS devices during this time period.

Should you have any questions or concerns, please reach out to TrackVia Support at
Posted Nov 01, 2023 - 14:52 MDT
This scheduled maintenance affected: Application Services (Private Cloud, HIPAA Cloud, Gov Cloud).