System Upgrade - HIPAA Cloud

Scheduled Maintenance Report for TrackVia

Completed

The scheduled maintenance has been completed.
Posted Feb 20, 2025 - 21:03 MST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 20, 2025 - 20:00 MST

Scheduled

The scheduled TrackVia platform maintenance will take place on Feb 20, 2025, starting at 8:00 PM MT, and is expected to last up to two hours.

During this time:
- TrackVia will upgrade its system to ensure TrackVia's standards for operational quality.
- All customer accounts will enter maintenance mode, during which users will not be able to access the platform.
- Active sessions across all TrackVia services, including the web and mobile applications, Public API, integrations, and other connected systems, will be temporarily unavailable.

Please ensure any scheduled processes or event-driven workflows are rescheduled or retried after the maintenance window to avoid interruptions.

If you have any questions or concerns regarding this update, please contact TrackVia Support at support@trackvia.com.
Posted Feb 06, 2025 - 10:44 MST
This scheduled maintenance affected: Application Services (HIPAA Cloud).