Partial System Outage - Integration Service
Incident Report for TrackVia
Resolved
This incident has been resolved.
Posted Jun 17, 2021 - 17:45 MDT
Monitoring
TrackVia's Integrations Service provider has resolved the issue. TrackVia will continue to monitor processing to ensure full functionality.
Posted Jun 17, 2021 - 17:10 MDT
Identified
TrackVia's Integrations Service provider has identified the root cause and is working to implement a fix.
Posted Jun 17, 2021 - 16:42 MDT
Update
The Integrations Service outage is isolated to one TrackVia customer. All other customers are not impacted by this issue.
Posted Jun 17, 2021 - 16:19 MDT
Investigating
TrackVia Integration Services is temporarily unavailable for some of our customers. Our provider is investigating the issue and we will post updates as we work towards a solution.
Posted Jun 17, 2021 - 16:01 MDT
This incident affected: Vendor Services (Integrations Service) and Private Cloud.
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