Scheduled Maintenance - Email and Backup/Recovery

Scheduled Maintenance Report for TrackVia

Completed

The scheduled maintenance has been completed.
Posted Feb 23, 2023 - 19:07 MST

Update

Changes for customer backup/restore feature is complete. System email changes are still on going...
Posted Feb 23, 2023 - 18:16 MST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 23, 2023 - 18:00 MST

Scheduled

The scheduled maintenance will take place on Thursday, February 23rd starting at 6:00 PM MT and lasting for approximately 60 minutes. During this maintenance window, TrackVia will update system email settings and customer backup/restore features. Customer accounts will not be placed in maintenance but may experience issues with notifications, shares and sandbox promotion during this time.

For system performance reasons we recommend not creating or promoting sandboxes, executing table imports or syncing offline Android and iOS devices during this time.

Should you have any questions or concerns, please reach out to TrackVia Support
Posted Feb 07, 2023 - 15:03 MST
This scheduled maintenance affected: Application Services (Commercial Cloud, Private Cloud, HIPAA Cloud, Gov Cloud) and Email Services (SendGrid API v3, SendGrid Email Activity).